Ordering New Service

Default solution folder, feel free to edit or delete it.

How do I place an installation, removal or service request?
All requests need to be placed through your online Oakley Sign Installation account.  If your account is already set up, please login and select the service...
Mon, 13 Oct, 2014 at 11:31 PM
Do I have to place my order online?
Yes.  This is to insure the accuracy of the address and to insure that we receive your request since a confirmation number and email will be generated at th...
Fri, 22 Aug, 2014 at 10:50 AM
How do I know that my order was received?
Once an order for service is placed online, an email is sent to the email address on file for your account. In addition, an email will be sent to you once t...
Mon, 28 Jul, 2014 at 7:30 AM
When will my service request get completed?
The vast majority of service requests, within our standard service area, are completed within two business days, not including the day the request is placed...
Mon, 28 Jul, 2014 at 7:32 AM
Why wouldn't my request be completed within two business days?
Greater than 80% of all service requests are completed within the next business day and 98% within two days. However, delays can result from incorrect infor...
Mon, 28 Jul, 2014 at 7:33 AM
I need service at a location not on a map. Will my request get completed?
All service requests will get completed, but the two business day policy will not be applicable. In these situations, complete driving directions will need ...
Mon, 28 Jul, 2014 at 7:33 AM
What about permits?
The Real Estate company / agent is responsible for obtaining all permits prior to sending us the sign request and letting us know if there are any specifics...
Mon, 28 Jul, 2014 at 7:34 AM
Do we have to notify about underground sprinklers or wires/cables?
The Real Estate company / agent is responsible for marking on the installation request that underground sprinkler or wires/cables are present on the propert...
Mon, 28 Jul, 2014 at 7:34 AM
We've decided not to put a sign out. Can we stop the service request?
We will do our best to contact the installer prior to the installation. If we are able to get in touch prior to the install taking place, there is no charge...
Mon, 28 Jul, 2014 at 7:34 AM
Why am I being charged if a homeowner refused the sign install?
You are charged because the installer was still required to go out to the property to attempt to perform the installation.  The charge is at the service cal...
Mon, 28 Jul, 2014 at 7:36 AM