Special Service Requests

How do I enter special instructions for my service request?
Please enter all special instructions in the specific instructions field on the service request form. Please provide as much detail as possible as it will i...
Mon, 28 Jul, 2014 at 7:52 AM
I have an emergency and need to contact a representative quickly.
Please contact our representatives at 866-883-9363. They are available Monday - Friday, 8:00 am - 4:00 pm CST.   You can also try our LiveChat that is avail...
Thu, 11 Sep, 2014 at 3:28 PM
Can I request a specific day for the service request?
While we will make every effort to comply with the request, please let the homeowner know that we cannot guarantee service for a specific day since a two da...
Tue, 12 Aug, 2014 at 9:58 AM
Can you please call the homeowner prior to service?
All communication with the homeowner must remain between the agent and the homeowner. Please inform the homeowner that service will be completed within two ...
Mon, 28 Jul, 2014 at 7:53 AM
There is a particular spot that the post needs to go. How can I schedule time to met the installer at the property to show the proper placement?
Due to the vast number of service requests each day, we cannot meet at the property at a predefined time. The best way to insure proper placement is by mark...
Mon, 28 Jul, 2014 at 7:53 AM